Telecaller Executives

Job Title: Telecaller Executive – Marketplace App Job Summary: We are looking for enthusiastic and customer-focused Telecaller Executives to support our marketplace app. The role involves contacting users and vendors, explaining app features, assisting with onboarding, resolving basic queries, and encouraging active platform usage. Key Responsibilities: • Make outbound calls to customers, sellers, and service providers. • Explain the benefits and features of the marketplace app. • Assist new users and vendors with registration and onboarding. • Follow up with leads and encourage app engagement. • Handle customer inquiries and provide basic support. • Maintain accurate call records and update CRM/database. • Escalate complex issues to the appropriate team. • Meet daily and monthly calling and conversion targets. Requirements: • High school diploma or equivalent; graduation preferred. • Good communication and interpersonal skills. • Basic computer and smartphone knowledge. • Ability to speak local language(s) and English. • Customer-oriented attitude and positive approach. • Prior telecalling, customer support, or sales experience is a plus. Preferred Skills: • Strong listening and persuasion skills. • Ability to

Requirements:
• High school diploma or equivalent; graduation preferred.
• Good communication and interpersonal skills.
• Basic computer and smartphone knowledge.
• Ability to speak local language(s) and English.
• Customer-oriented attitude and positive approach.
• Prior telecalling, customer support, or sales experience is a plus.
Preferred Skills:
• Strong listening and persuasion skills.
• Ability to work in a target-driven environment.
• Good time management and organizational skills.